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隱私權政策與條款

Privacy

Dear users, welcome to the official website of Panda International Logistics Co., Ltd. (hereinafter referred to as “the Company”). To ensure your confidence and safety in using the services and information provided on this website, we hereby explain our Privacy Policy (hereinafter referred to as “this Policy”) to protect your rights. Please read the following carefully:

1. Scope of Application

  1. This Policy applies to how this website collects, processes, uses, and protects personal data obtained when you use our services. It does not apply to external websites linked from this site, nor to individuals not commissioned or managed by us.

  2. When subsidiaries or partners (including but not limited to commercial organizations, government agencies, etc.) collect, process, or use personal data on our behalf or in collaboration with the Company, they shall also follow this Policy.

2. Purpose of Collecting Personal Data

We collect and process your personal data for the following purposes within the necessary scope, including but not limited to: ocean and air freight forwarding, courier services, customs brokerage, and other services provided by the Company, compliance with legal obligations for non-public agencies, contract execution, customer service, or other lawful business activities as defined by our registration or articles of association.

3. Categories of Personal Data Collected

We may collect, process, and use the following personal information: your name, date of birth, ID number, phone number, address, email address, etc., to provide quality services. If any data provided is found to be incorrect, fraudulent, or misused—or if a complaint is received—the website reserves the right to suspend services to protect the rights of the data owner until the issue is clarified.

4. Processing and Use of Personal Data

  1. When you visit or use services on our website, we may ask for necessary personal information depending on the function, and use the data only for that specific purpose. Without your written consent, your data will not be used for other purposes. You may choose whether or not to provide your data; refusal may prevent us from delivering certain services or updates.

  2. The Company and its affiliated brands may share your personal data with each other under this Policy to provide or improve services, content, or advertisements. You are free to choose whether to participate in such offers or services.

  3. We may send you marketing materials or promotional information (including but not limited to email, newsletters, etc.) from the Company and its affiliated brands. If you do not wish to receive such messages, please contact our customer service.

  4. According to the Personal Data Protection Act and related laws, you have the right to inquire, access, request copies, supplement or correct your data, or request the cessation of collection, processing, usage, or deletion of your data. To exercise these rights, please contact our online support system or call us during business hours (Monday to Friday, 9:00–12:00 / 13:45–18:00, excluding holidays) at (02) 2772-0999.

5. Protection of Personal Data

Our servers are equipped with firewalls and other security measures to protect your data. We strictly follow your preferences and implement appropriate safeguards to prevent unauthorized access, misuse, alteration, or damage of your personal data.

Unless otherwise specified or with your prior consent, we will not disclose your personal data to any external party. Internally, access to your information is limited and secured with password-protected systems. Your data may be stored or processed in Taiwan or locations where Panda or its partners are located.

6. Use of Cookies

When browsing this site, our servers may use Cookies to automatically log your visited pages, domain name, and IP address. This information is used only for aggregate analysis to evaluate advertisement effectiveness, improve content, and enhance service quality. It cannot be used to identify individuals. You may reject Cookies by adjusting your browser settings to a high privacy level, though doing so may disable certain website functions.

7. Sharing Personal Data with Third Parties

Except for publicly disclosed information, the data collected will only be used within the scope defined in this Policy. We do not sell, exchange, rent, or disclose your personal information to any third party or unauthorized staff, except under the following circumstances:

  1. Where required by law.

  2. To maintain national security or public interest.

  3. To prevent danger to the life, body, freedom, or property of the data subject.

  4. To prevent serious harm to others’ rights.

  5. For statistical or academic research by public or academic institutions, provided the data cannot be used to identify specific individuals.

  6. When in the best interest of the data subject.

  7. With your consent.

8. Amendments to this Privacy Policy

To ensure proper protection of your rights, the Company reserves the right to modify this Policy at any time within the scope permitted by law. All changes will be announced on our website and will become effective on the date of publication.

9. Contact Us

We welcome your valuable feedback on this Privacy Policy. Please email us at panda168@pandalog.com or send a letter to get in touch.

Panda Logistics Co., Ltd.